Community Resources for People Across New York State

NY Connects at Lifespan

Front door to community resources for elderly and disabled consumers in Monroe County, NY. NY Connects provides free, objective information about long-term services and support in New York State for people of all ages or with any type of disability.

Alzheimer’s Association Rochester & Finger Lakes Region

Serving Corning, Geneva, Elmira, Rochester, and surrounding counties, the Alzheimer’s Association offers education, support, and advocacy for consumers and families affected by Alzheimer’s and other dementias.

Department of Health (DOH) – Monroe County Advanced Planning

Advanced planning helps people with Alzheimer’s participate in decision-making to ensure their wishes are respected.

Area Loan Closet Information

Loan closets provide durable medical equipment at no or low cost.

Regional Center for Independent Living (RCIL)

RCIL offers information, referrals, and advocacy for people with disabilities.

Department of Human Resources (DHS)

The DHS provides assistance such as income support, medical assistance, and other services to enhance the quality of life.

Home Energy Assistance Program (HEAP)

HEAP assists income-eligible households with energy costs, repairs, and weatherization.

Area Food Pantry Info

Find a list of food pantries in Monroe County.

Community Meal Programs

Locations offering free meals.

Meals on Wheels

Provides home-delivered meals for those who have difficulty preparing their own meals.

Office for the Aging Nutrition Programs

Information on Senior Center Sites, Lunch Club 4 Program Meals sites, and Home Delivered Meals.

Rochester Public Market Token Program

SNAP recipients can use their benefits at the market and receive a bonus.

Supplemental Food Access

Lists of local food cupboards.

HIICAP – Health Insurance Information Counseling & Assistance Program

Educates Medicare beneficiaries about various Medicare options, Medigap policies, Medicaid, and other health insurance programs in NY State. Offers free, unbiased information within Monroe County.

New York State of Health – Health Plan Marketplace

A marketplace for individuals, families, and small businesses to buy health insurance, compare plans, and get cost-lowering assistance.

Legal Aid Society

Monroe County Legal Assistance

Home Energy Assistance Program (HEAP)

Assists eligible households with energy costs. Provides regular and emergency benefits.

Housing Advocacy Services

Offers support for housing and homelessness, especially for people with disabilities. Provides case management and networking with community providers.

Rochester Housing Authority (RHA)

Provides housing and related services for low-income families and seniors.

Empire Justice

Serves low-income residents with legal assistance and advocacy.

Legal Aid Society of Rochester

Focuses on domestic relations, housing, immigration, and youth advocacy.

Rochester LGBTQ Resource Directory

Provides workshops, support groups, and referrals for LGBTQ+ community members.

Adult Protective Services Helpline

Provides contact information and reports abuse, neglect, or exploitation.

Elder Abuse Coalition

Protects older adults from abuse, neglect, and exploitation.

Monroe County Social Services Department

Provides assistance including income support and medical assistance.

St Joseph’s Neighborhood Center

Assists in navigating the Social Services System.

Medical Answering Services, LLC

Provides non-emergency medical transportation for NYS Medicaid enrollees.

TRAC- NY Connects/Lifespan

Helps older adults and individuals with disabilities explore transportation options within Monroe County.

Monroe County – Veterans Benefits

Offers assistance navigating VA benefits.

Rochester Calkins VA Clinic

Provides primary and specialty health services.

U.S. Department of Veterans Affairs

Offers benefits and services for veterans and their families.

Catholic Charities

Helps adults with employment and independence.

NYS Department of Labor

Offers employment and job training services.

Starbridge

Partners with individuals with disabilities to build job skills.

The Housing Council at PathStone

Offers professional development services for diverse individuals.